Withdrawal Policy & Payouts – King Hills Casino
At King Hills Casino, withdrawing your winnings is as important as placing your bets. This page explains in detail how payout works, what conditions apply, typical processing times, fees, limits, and tips to ensure your withdrawal is smooth and fast.
Payout Methods & Processing Times
King Hills supports several withdrawal methods, each with its own speed, limits, and possible fees. The processing time refers to how long the casino takes to approve your request; after that, the external method (bank, card, eWallet, crypto) needs additional time.
| Method | Processing Time (internal) | External Time | Notes / Fees |
|---|---|---|---|
| Credit / Debit Card (Visa, Mastercard) | Up to 24 hours | 1–3 business days | Depends on issuing bank |
| Bank Transfer / Wire | 24–48 hours | 3–5 business days | Broker/intermediary bank fees possible |
| eWallets (Skrill, Neteller, etc.) | Up to 24 hours | Usually instant or < 24h | Low or no withdrawal fee |
| Cryptocurrency (BTC, ETH, LTC, etc.) | 1–2 hours | Usually confirmed within blockchain time | Minimal blockchain fees apply |
Minimums, Maximums & Limits
King Hills imposes certain limits on withdrawals to manage liquidity, verify accounts, and reduce fraud risk. These caps may also depend on your VIP status or country of residence.
- Minimum withdrawal amount: €50 (or currency equivalent).
- Daily limit: €2,500 per day.
- Weekly limit: €7,500.
- Monthly maximum: €15,000. For very large wins, King Hills may process in instalments.
- Per-transaction cap: Some methods (cards or bank) may limit single payouts to €1,000–€5,000 per transaction.
Verification (KYC) & Withdrawal Conditions
Before any withdrawal is processed, King Hills requires you to complete identity verification (KYC). You may be asked to submit:
- Valid photo ID (passport, driver’s license)
- Proof of address (utility bill, bank statement within last 3 months)
- Proof of payment method (photo of card, screenshot of eWallet, etc.)
Until verification is complete, your withdrawals may be delayed or temporarily withheld. Also, funds deposited must usually be wagered (often once) before withdrawal is allowed to comply with anti-money laundering rules.
Fees & Charges
King Hills generally does not charge internal withdrawal fees for standard methods, but external charges may apply:
- Bank transfers may incur intermediary bank fees (up to €16 or equivalent).
- Credit card withdrawals may be subject to bank processing fees by your card issuer.
- Cryptocurrency withdrawals may require blockchain (network) fees; you pay minimal fee per coin used.
- If a withdrawal is reversed due to incorrect details, the cost may fall to you or King Hills will deduct a fee.
How to Request a Withdrawal
Here is a step-by-step guide to submitting a payout request.
- Log into your King Hills account and navigate to the “Withdrawals” or “Cashier” section.
- Select your desired withdrawal method (card, bank, eWallet, crypto).
- Enter the amount (must be ≥ minimum and within your limits).
- Provide required details (bank account, wallet address, etc.).
- Submit your request. The system will show you processing time and status.
- Wait for internal approval (usually within the times given above).
- Once approved, external processing begins and funds are transferred to your account or wallet.
- If verification or additional checks are required, respond to requests from King Hills support promptly.
Common Issues & Delay Reasons
Occasionally, withdrawal delays may occur for the following reasons:
- Your KYC documents were unclear or insufficient.
- The amount exceeds your withdrawal limits.
- Your payment method is incompatible or blocked by bank.
- High volume of withdrawal requests causing backlog.
FAQ – Withdrawals at King Hills
What is the minimum I can withdraw?
The minimum withdrawal amount is €50 (or equivalent in your currency). Withdrawals under this threshold are not processed.
How long does a withdrawal take?
Most requests are internally processed within 24 hours. After that:
- Card / bank: 1–5 business days
- eWallets: same day or < 24h
- Crypto: up to 2 hours usually
Are there any fees?
King Hills does not normally charge a withdrawal fee, but you might incur external fees (bank charges or blockchain fees). The casino may deduct intermediary bank fees up to €16 in some cases.
Can my withdrawal be rejected?
Yes, if KYC verification is incomplete, you exceed limits, or incorrect bank/wallet details are submitted. Always double-check your information and complete verification ahead of time.
Are there limits on how much I can withdraw?
Yes — daily cap €2,500, weekly €7,500, monthly €15,000. For very large wins, King Hills may use instalments over multiple periods.
Why is my withdrawal delayed past the stated time?
Delays can stem from banking holidays, document verification, high request volume, or external banking slowdowns. Contact support with your withdrawal ID for status.